Terms of Use
Effective November 8, 2026
These terms govern your use of the FixMatched website. By using the site or submitting a help request, you agree to these terms and our Privacy Policy. They are not legal advice and have not been reviewed by a lawyer.
What FixMatched is
FixMatched connects homeowners with independent pros and does not perform plumbing work, emergency dispatch, or licensed trade services itself. We do not guarantee quotes, response times, pricing, licensed status of any professional, or geographic coverage beyond the Salt Lake City area we describe on the site. For gas leaks or emergencies, call your utility or 911.
Help requests
The request form collects email (required), project type, and optional ZIP, phone, and job description. Submitting a request does not by itself schedule service or create a contract with any plumber. We may follow up by email or phone. Instant multi-quote tools on this site are not offered today.
Email permission
You must affirmatively opt in on the request form before FixMatched may contact you about your request by email or phone. That permission is separate from optional advertising measurement cookies described in our Privacy Policy. We do not send marketing SMS or use automatic dialers for outreach described here.
Acceptable use
Do not misuse the site, attempt to access non-public systems, submit false information, or interfere with the request form. We may block abusive traffic.
Disclaimers
The site is provided "as is." To the fullest extent permitted by law, we disclaim warranties about uninterrupted operation or fitness for a particular purpose.
Limitation of liability
To the fullest extent permitted by law, FixMatched is not liable for indirect or consequential damages arising from use of the site. Our total liability for any claim related to your request is limited to the greater of fifty U.S. dollars or the amount you paid us (typically zero).
Changes
We may update these terms as the service changes. Continued use after changes means you accept the updated terms.
Contact
Questions about these terms: Contact us through the request form.